Privacy Policy

1. Introduction

Vee Underwear Pty Ltd ABN 91 614 726 071 ("Vee Underwear", "we", "us", or "our") operates the MyVeeStore platform (myveestore.com) and the Vee Underwear online store (veunderwear.com.au). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, make a purchase, apply to become an influencer partner, or interact with our services.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Create an account or apply to be a partner influencer
• Make a purchase through any store on our platform
• Subscribe to our newsletter or communications
• Contact us via email, forms, or social media
• Participate in promotions, surveys, or contests

This information may include: name, email address, postal address, phone number, payment information, social media handles, and any other information you choose to provide.

Information Automatically Collected

When you visit our websites, we may automatically collect certain information, including:

• Device and browser information (type, version, operating system)
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping and returns
• Manage your account and provide customer support
• Process influencer partner applications and manage partnerships
• Calculate and pay commissions to partner influencers
• Send transactional emails (order confirmations, shipping updates)
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service providers: Payment processors (Shopify), email services (Postmark), hosting providers (Netlify, Supabase, Cloudflare), and analytics tools
• Partner influencers: Limited order information (first name, country, order total) is shared with the influencer whose store generated the sale. We do not share your full address, email, or payment details with influencers.
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Individual influencer stores on our platform may use additional analytics tools (such as Google Analytics or Meta Pixel) as configured by the store owner.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order data is retained for accounting and tax compliance purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at support@myveestore.com.

9. Australian Privacy Act

We comply with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). If you are an Australian resident, you have additional rights under the APPs regarding access to and correction of your personal information.

If you believe your privacy has been breached, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).

10. Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: